Drying Room:
When all the high-end guitars are finished, including solid top classic and acoustic guitars, arch top electric guitars and other highend electric guitars like the Ash series, factories will deliver them to our Inspection Center. Upon receipt, we will unpack them and send to the Drying Room. Or for expensive woods, like the American Swamp Ash, we will keep them in the Drying Room as well to maintain good condition.
The space is enough for holding 3,000pcs of guitars at the same time. In a controlled humidity between 35-45%, the guitars will be kept from 10 to 15 days, depending on the climate of the destination they will be shipped to.
Then those likely to happen problems will happen on our side before shipping to our customers. For example, sharp frets, crooked necks, broken woods or paints, etc. All tle problems will be fixed to make sure when our customers receive the goods, the defect percentage will be at the lowest possible level.
Customer Complaint Meeting System
Delivery Meeting System
With all the above upgraded facility, enhanced working system, and our commitment to offer best service, you can rest assured that the goods you receive will be in good condition.